Author Topic: APB: Costume Changes cause Mapserver disconnections?  (Read 4856 times)

ElBee

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APB: Costume Changes cause Mapserver disconnections?
« on: March 22, 2021, 02:18:35 am »
A few weeks ago we have stumbled upon a lead for the random map server crashing in the incarnate trials being held. Upon using a Costume Change in the trial, the entire map server crashed. This seemed to have worked consistently as it happened again on the following attempt. Attempts to reproduce the effect outside of populated trials had no results.

Thus we are calling an APB.
If you use a CC emote and the mapserver crashes following it, please report it here as soon as possible. We may ask for details (what does the costume change mainly) as we attempt to investigate this issue.

Thus far we have only had one other report of this occurrence so we cannot say for certain if this is the cause.

This has been the only cause to reproduce the effect however. More causes may yet still exist out there. As this is our only lead, it is getting attention. If you suspect any other specific action caused a map server crash, please do report it as well.

Thank you
- El Bee~
Issue 6 has been released! You can find the patch notes here:
https://forum.cityofheroesrebirth.com/index.php/topic,3735.0.html

ElBee

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Re: APB: Costume Changes cause Mapserver disconnections?
« Reply #1 on: March 22, 2021, 02:22:36 am »
Our first report, the incident
GM Reporting - GM El Bee
They are an Earth/Rad controller
They used /cc 1 to change to a costume in a Keyes itrial map with a population roughly around 14-16 players. The costume has Size changes and Color Changes for their powers. They use no animation with it. They change their primary and secondary colors. This caused a full mapserver crash.
Attempted to repro several ways
They tried it again in the trial with about 14 people. FULL MAPSERVER CRASH
All attempts for GM El Bee and them to reproduce in normal content and isolated itrial instance resulted in no crash.
Issue 6 has been released! You can find the patch notes here:
https://forum.cityofheroesrebirth.com/index.php/topic,3735.0.html

ElBee

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Re: APB: Costume Changes cause Mapserver disconnections?
« Reply #2 on: March 22, 2021, 02:23:13 am »
Second report, Anecdotal.
Issue 6 has been released! You can find the patch notes here:
https://forum.cityofheroesrebirth.com/index.php/topic,3735.0.html

Quinch

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Re: APB: Costume Changes cause Mapserver disconnections?
« Reply #3 on: April 09, 2021, 11:42:35 pm »
Costume change triggered a mapserve for entire team in a DFB run. Anyone feel like confirming?

ElBee

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Re: APB: Costume Changes cause Mapserver disconnections?
« Reply #4 on: May 04, 2021, 09:30:41 pm »
The issue still lives!

A report from one Lt. Genero
"Crash during Lambda: Changed costume with macro (only difference in costume was from Tech Wings to without), and also toggled on Hover (previously had Fly toggled on)."

The investigation continues!
Issue 6 has been released! You can find the patch notes here:
https://forum.cityofheroesrebirth.com/index.php/topic,3735.0.html

FarmTank

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Re: APB: Costume Changes cause Mapserver disconnections?
« Reply #5 on: July 01, 2021, 11:56:02 pm »
I am more than aware of this issue but the costume code is not easy to parse through.  I cannot promise that it will be fixed by next release but at the current time we believe that it may have something to do with Asym-Gloves putting us over an arbitrary parts limit.