Starting on August 28, 2022 after the reset of the Rebirth Game Server (~9:00 PM EST Sunday), all forward facing web services will go offline for maintenance.
Meanwhile,
GAME SERVERS WILL STILL BE AVAILABLE. (Bolded for emphasis. We've already performed the maintenance that they needed weeks ago.) This only will affect the public facing websites and as such, gameplay is still possible.
During this downtime, this means that the following will not be available and some alternatives:
- Account Maintenance and Creation via play.cityofheroesrebirth.com. In the event you lose your password, you can always contact the PPD Drone on our Discord and request assistance. Be prepared with the name of your account and the name of at least some of your characters. Anyone wishing to create a new account during this downtime are suggested to reach out via the same Discord for basic account creation.
- Community Forums. During this time, we welcome you to join us our Discord and chat with us there.
- Wikipedia access. While outdated, by several years and fixes, we recommend using the archived ParagonWiki during this downtime.
These servers are being taken down temporarily so that we can perform necessary maintenance and optimizations (ie. upgrading the forum software, making changes to the registration form to allow for email identification or the like, and others.) so that we can continue to maintain the accounts. Additionally, the servers themselves need a bit of reformatting as well so that our internal tools can work correctly.
The total downtime will be no more than 24 hours as we also have to wait for a DNS change to propagate everywhere but its likely it will also be done within the first 12 hours or possibly sooner. We'll provide updates throughout the coming days as to what else the changes will entail.
